SKYVIEW 2 Pro

We recommend placing your SkyView™ wellness lamp in the room you spend the most time in—ideally, at least 4 hours per day. If no room fits this criteria, your bedroom is an excellent choice. Waking up to the sunrise feature can significantly improve your morning routine and sleep quality.

For optimal results, position your SkyView light about 3 feet (0.9 meters) from your face, within your direct line of sight, whether on a workstation, bedside table, or in a living area. Ideally, you would have a SkyView circadian lamp in each frequently occupied room, particularly where you sleep or work. Even placed in a frequently used hallway the SkyView circadian light can give strong wellness benefits. 

Before assembling your SkyView™ 2 Pro, please ensure you have downloaded and installed the SKYVIEW App on your mobile device or tablet. Follow the steps below to assemble your SkyView 2 Pro, you may also watch a video tutorial of this process.

1. Open your SkyView 2 Pro box.
2. Remove the base and the light engine.
3. Connect the light engine to the base of the lamp.
4. Plug in power at the bottom of the base.
5. Carefully remove the glass globe from the box.
6. Rotate the glass globe clockwise to it to the base.
7. Insert the AC plug of power supply unit into a wall outlet with a voltage between 100V and 240V. (Standard US (United States) residential voltage is 120V.)
8. Your SkyView 2 Pro will turn on with a flashing red light, signaling that it is in pairing mode.
   1. • If your SKYVIEW 2 Pro does not have the flashing red light, press, and hold the dial button for approximately 10 seconds to initiate the pairing mode.
9. Follow the instructions on the SkyView App, you may also view our support video on Pairing Your SKYVIEW Lamp to the SkyView App for a walkthrough.

Your SkyView Circadian Wellness Lamp can be operated manually, without being connected to a schedule. Using the SkyView dial on the lamp base, you can manually turn the light on/off, dim the light up or down, toggle between day and night modes, and engage pairing mode.

• To manually turn the light on / off, simply push down on the dial and release it to toggle between on and off.
• To manually dim the light, turn the clockwise to increase brightness and turn it counterclockwise to reduce the brightness.
• To switch from daytime to evening mode, simply push down on the dial and hold for four (4) seconds.
• To engage pairing mode, simply push down and hold the dial for 10 seconds. When SkyView is in pairing mode, you will see a flashing red light until the app on your mobile phone or device is detected.

To remove the glass globe, twist the globe counter-clockwise. Please handle with extreme care when removing the glass globe.

Yes, the light engine can be replaced. Please contact our customer support team for additional instructions and next steps: Technical Support

Refer to the steps below:

1. Open your Skyview App.
2. In the “Devices” tab and press and hold the desired device (or select the 3 dots in the right had side of the screen, below the (+) icon and select “Device Management.")
3. Select the Skyview lamp you want to remove.
4. Select “Remove Device” at the bottom of the screen.

Refer to the following tips to clean your SkyView™ 2 Pro:

• Unplug the lamp from its power source before cleaning. 
• Use a soft, lint-free cloth to wipe down the lamp's surface. Microfiber cloths are a good option for cleaning lamps. 
• If the lamp has a lot of dust or dirt buildup, use a slightly damp cloth to wipe it down. Be careful not to get any water inside the lamp or on the electrical components. 
• Avoid using harsh chemicals or abrasive cleaning materials, as these can damage the lamp's finish or components. 
• Regularly dust and wipe down the lamp to prevent buildup and keep it looking its best. 

The SkyView™ 2 Pro light engine and globe can be replaced. Please Contact Us and we will be able to assist you. Please note a replacement fee may apply.

For a first-time setup of your SkyView Circadian Wellness Lamp:

1. Ensure your device running the SkyView App is connected to your Wi-Fi and has Bluetooth enabled. Your device must be within range of the Wi-i Access Point to connect.
2. On your device, if needed, turn your Wi-Fi service “off” and back “on” to refresh the device Wi-Fi connection.
3. Next, ensure that the device running your SkyView App is Bluetooth enabled.
4. Also be sure that the SkyView App is Bluetooth enabled in the device settings menu.
5. Keep in mind, the device running your SkyView App must stay near your SkyView lamp during the entire setup.
6. Refresh the app by closing and reopening your SkyView App.
7. If needed, reboot your Wi-Fi router to refresh all Wi-Fi connections.
8. If your SkyView lamp was previously setup:

Refresh your SkyView connection to the Wi-Fi.

1. Remove power from the lamp for 30 seconds.
2. Plug the lamp back into power when the 30 seconds have expired.
3. The lamp will reconnect to its assigned Wi-Fi device within 90 seconds.
4. Refresh the app by closing and reopening your SkyView App.
5. If needed, reboot your Wi-Fi router to refresh all Wi-Fi connections.

Please Contact Us for further assistance.