Gen 1 SKYVIEW Pro

Please refer to the steps below to connect your Gen 1 SKYVIEW Pro to the BIOS Lighting app. You can download the BIOS Lighting app on the Apple Store or Google Play Store.

When you open the BIOS app for the first time, you will need to synchronize your app to your SkyView Lamp. Tap “Add New Device” to begin the Bluetooth connection process between your lamp and your BIOS app. This search can take between 15 to 45 seconds. Do not close the app, let the search complete.

Once your device is found, your lamp’s ID will be displayed (example: BIOS-E0F123.) Select this device.

Next, connect your device to a Wi-Fi network. This search can take around 45 seconds, do not close the app, let the search complete. Once you locate your Wi-Fi device, select it, and proceed to verify your Wi-Fi password. It can take a few minutes for the Wi-Fi to connect to your Lamp’s server, please keep the app open during this process.

Once connected, you can then proceed to customizing your lamp’s schedule.

Please contact SKYVIEW Technical Support for further assistance.

To complete a software update, ensure that your smartphone is within BLE (Bluetooth low energy) range of the Gen 1 SKYVIEW Pro. Please follow the steps below to update your Gen 1 SKYVIEW Pro: Ensure you have downloaded the BIOS Lighting app on the Apple Store or Google Play Store.

1. In your BIOS Lighting App, navigate to the “General Settings” tab.
2. Then scroll to the bottom of your screen.
3. If there is a software update available, it will appear here.
4. Select “UPDATE DEVICE SOFTWARE” to begin update.

Please contact our SKYVIEW™ Technical Support for further assistance.

Please note: Your SKYVIEW Pro globe is not designed to be removed, please do not remove unless our Customer Service Team has instructed you to do so.

If you have been instructed to remove your SKYVIEW Pro globe, please follow these instructions:

1. Insert a paper clip or similar into the lock release hole on the bottom of the globe seat. You will feel the spring loaded lock give as you press.
2. Carefully turn the globe counterclockwise to disengage the globe from the seat.
3. Raise the globe straight up and off the seat.

Please note: Your Gen 1 SKYVIEW Pro globe is not designed to be removed/reattached, please do not adjust your Gen 1 SKYVIEW Pro globe unless our Customer Service Team has instructed you to do so.

If you have been instructed to reattach your Gen 1 SKYVIEW Pro globe, please follow these instructions:

1. Align the dot at the bottom of the glass globe to the dot on the base of the lamp, please use arrow stickers as a guide.

2. Once the dots or the arrow stickers are aligned, slide the glass globe into place and twist to the left to secure to the lamp base. To double check you have a secure connection, twist the globe to the left and right. You should not be able to take the glass globe off the base.

3. Remove any remaining protective wrapping or directional stickers.

4. Once assembled, plug in the power supply to the bottom of the lamp base. Make sure the barrel plug connecting to the lamp is fully inserted or Gen 1 SKYVIEW Pro will not turn on.

Please contact SKYVIEW Technical Support for further assistance.