Order Return and Cancellation

Returns and Cancellations

  • Can I get a refund if I decide that my SKYVIEW™ lamp is not what I expected?

    Yes, you can return SKYVIEW™ within 60 days for a refund, so long as it is in like-new condition, you have the original packaging, and proof of purchase.

    Please note that a standard shipping charge will apply for the return of your SKYVIEW product. This charge will be deducted from your refund total.

    • SKYVIEW 2: $25
    • SKYVIEW 2 Pro: $35

    We’re confident you’ll love SKYVIEW™ but, if it is not what you expected or you are unsure whether SKYVIEW™ is for you, we strongly suggest waiting to send it back right away.

    Instead, use it for two (2) weeks, then pack it up, but hold on to it for seven (7) more days. If you don’t miss the benefits SKYVIEW™ offers after those seven (7) days, send it back for a refund.

    In our experience, most people miss the benefits immediately and don’t even want to go one (1) day without SKYVIEW™ by their side.

  • Does SKYVIEW™ come with a warranty?

    The SKYVIEW™ warranty extends for 1 year (12 months) from the original date of purchase.

  • How do I start a return?

    You can return SKYVIEW™ within 60 days of your purchase for a refund, so long as it is in like-new condition, you have the original packaging, and proof of purchase. 

    We’re confident you’ll love SKYVIEW™ but, if it is not what you expected or you are unsure whether SKYVIEW™ is for you, we strongly suggest waiting to send it back right away.

    Instead, use it for two (2) weeks, then pack it up, but hold on to it for seven (7) more days. If you don’t miss the benefits SKYVIEW™ offers after those seven (7) days, send it back for a refund.

    In our experience, most people miss the benefits immediately and don’t even want to go one (1) day without SKYVIEW™ by their side.

    If you are still not satisfied, please submit a return request using the link provided: Contact Us

    Please note that a standard shipping charge will apply for the return of your SKYVIEW product. This charge will be deducted from your refund total.

    • SKYVIEW 2: $25
    • SKYVIEW 2 Pro: $35
  • SKYVIEW™ Return Policy.

    You can return SKYVIEW™ within 60 days for a refund, so long as it is in like-new condition, you have the original packaging, and proof of purchase.

    Please Contact Us with your order cancellation / order change inquiry and our team will assist you.

    Please note that a standard shipping charge will apply for the return of your SKYVIEW product. This charge will be deducted from your refund total.

    • SKYVIEW 2: $25
    • SKYVIEW 2 Pro: $35

    The SKYVIEW™ warranty extends for 1 year (12 months) from the original date of purchase.

  • I want to cancel or change my order.

    Please Contact Us with your order cancellation / order change inquiry and our team will assist you. Please note that we cannot guarantee a cancellation or change to your order. 

Find more answers on our Support page