Getting Started
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Setting up the SkyView™ App
Step 1 – Download the SKYVIEW App from the App Store (Apple devices) or Google Play Store (Android devices).Step 2 – Open App and register your account with an email address or mobile number. IMPORTANT: The State/Region value is automatically specified based on your location and can also be manually changed. However, after the account is registered, this field value cannot be changed.
Step 3 – Unpack and assemble your SkyView lamp and plug in. The SkyView lamp should pulse with red light once it is plugged in. If it is not, press and hold the dial for 10 seconds until you see the flashing red light. This indicates SkyView is in ‘pairing mode’ where it is waiting to link to your app.Step 4 – While the red light is pulsing and SkyView is in pairing mode, you can add and connect your mobile device. To automatically add devices, the app must be granted Wi-Fi and Bluetooth permissions. When SkyView is in pairing mode, the app should automatically detect the lamp and you should see a device image appear on the app homescreen under “All Devices”.Step 5 – Next you will connect SkyView to your local network. Now that you have added your SkyView to the app, you will be prompted to connect SkyView to your local network. If your smartphone device is connected to a Wi-Fi network, it will automatically select that network to use. IMPORTANT: You must be connected to a 2.4GHz network otherwise it will not connect. DO NOT USE 5GHz or “5G” NETWORK. -
Connecting SkyView Circadian lamp to your Local Network.
Once you add your SkyView™ light to the SkyView App, it will ask you to connect it to your local network. If your smartphone device is connected to a Wi-Fi network, it will automatically select that network to use. IMPORTANT: You must be connected to a 2.4GHz network otherwise it will not connect. DO NOT USE 5GHz or “5G” NETWORK.
How to Use the SKYVIEW App
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Can I have multiple people within my household control my SkyView circadian lamp within the SkyView App?
Yes, you can have multiple people within your household control your SkyView circadian lamp within the SkyView App. To do so, you may use the Share Device feature. This allows more than one person to make changes to your wellness lamp’s schedule, brightness, color temperature and all other features found within our SkyView App!
Please follow the steps below:1. Open the SkyView App
2. Select your SkyView device
3. In the upper right-hand corner, select the “Pencil”(edit) icon.
4. Select the “Pencil”(edit) icon
5. Next, select “Share Device.”
6. Choose your method (message, email, copy the link, etc.)
7. After sending it to the person you would like to share your SkyView app controls with, they will receive a message and link.
8. Have them select the link. They will be sent to the link, where they can select “Go to SkyView.” Note, they will need to have their own SkyView login credentials.
9. Within the SkyView App, have them select “Accept.”
10. The device will now appear on the “Devices” screen, under "Devices Shared With Me".
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Can I control more than one SkyView Circadian Wellness Light in the app?
The Skyview™ app can control as many SkyView 2 & SkyView 2 Pro lamps as you would like!
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How do I set up my SkyView™ schedule?
The first time you use the SkyView App, you will be able to create a schedule for your SkyView Circadian Wellness light to follow.
There are two (2) ways you can choose to setup your SkyView light schedule.
Option 1 - Synchronize your SkyView to the local outdoor light schedule. • Best for matching indoor sunrise/sunset times with nature.
Simply select your device from the homescreen,
Tap on 'Edit Schedule'
Slide on the 'Use the Sun's Schedule' option
Tap the 'Copy schedule' button
Select the days you want controlled by the Sun's schedule
Make sure the 'Enable Light Schedule Today' option is turned on
Option 2 - Synchronize your SkyView to your personal schedule via quick setup. • Best for quick setup when matching with your sleep/wakening schedule
Simply select your device from the homescreen,
Tap on 'Edit Schedule'
Slide on the 'Enable Light Schedule Today' option
Tap the wake up icon in the top left corner and adjust your wake up time
Tap the Bedtime icon in the top right corner and adjust your bedtime
Tap the 'Copy schedule' button
Select the days you want controlled by your set schedule
Make sure the 'Use the Sun's Schedule' option is turned on -
How do I adjust my SkyView Circadian Wellnes light schedule for specific days?
Using the SkyView app you can change the settings within your light schedule. You can also turn off/on the “Auto-on” function for individual or all days.From the homescreen, select the device you wish to change.Tap on “Edit Schedules”.Tap on the wake up icon on the top left.Choose your new wake up time and tap 'Save Schedule'.Tap on the bedtime icon on the top right.Choose your new bedtime and tap 'Save Schedule'You have now set the new schedule for the current day. To copy the new schedule for other days, tap the 'Copy schedule' button to choose 'All days', 'Weekdays', or 'Weekends'. -
My schedule has changed. Can I adjust my SkyView circadian light to work with my new schedule?
Yes! SkyView™ light is designed to support your lifestyle and any changes that we all know can and will happen. You may choose from the following options below to re-do you light schedule:
There are two (2) ways you can choose to setup and edit your SkyView light schedule.Option 1 - Synchronize your SkyView to the local outdoor light schedule. • Best for matching indoor sunrise/sunset times with nature.- Simply select your device from the homescreen,
- Tap on 'Edit Schedule'
- Slide on the 'Use the Sun's Schedule' option
- Tap the 'Copy schedule' button
- Select the days you want controlled by the Sun's schedule
- Make sure the 'Enable Light Schedule Today' option is turned on
Option 2 - Synchronize your SkyView to your personal schedule via quick setup. • Best for quick setup when matching with your sleep/wakening schedule- Simply select your device from the homescreen,
- Tap on 'Edit Schedule'
- Slide on the 'Enable Light Schedule Today' option
- Tap the wake up icon in the top left corner and adjust your wake up time
- Tap the Bedtime icon in the top right corner and adjust your bedtime
- Tap the 'Copy schedule' button
- Select the days you want controlled by your set schedule
- Make sure the 'Use the Sun's Schedule' option is turned on
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How do I adjust my SkyView Circadian Wellness light schedule?
Open the SKYVIEW App on your mobile device to adjust your light schedule.Select the lamp you want to adjust.The colored ring shows you today's schedule. The wake up time (top left) or bedtime (top right) are used to optimize the timing of the lighting scenes.Click on the 'Edit schedule' button to adjust each day individually. You can use the 'Copy schedule' button to copy your adjusted schedule to all days, weekdays, or weekends.As an alternative to Wake / Sleep customization, the 'Use Timezone' option will align the light with your local sunrise/sunset.
Find Help with Your SKYVIEW App
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How does SkyView work if it were to be moved from one Access Point to another?
When SkyView™ moves from one Access Point to another, it requires the lamp to be removed from the SkyView App and re-added. This will allow the lamp to sync to the new Access Point. You can revisit the article Setting up the SKYVIEW App, to review the pairing process.
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How does SkyView work if it were to be moved between time zones?
When SkyView™ moves time zones, it requires the lamp to be removed from the SkyView App and re-added. This will allow the lamp to sync to the new time zone and Access Point. You can revisit the article Setting up the SKYVIEW App, to review the pairing process.
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What is the SkyView 2 Pro Plug and Play Feature? How do I enable it?
The Plug and Play feature allow you to control your SkyView 2 Pro over a Bluetooth connection. Please view our support video to learn how to enable the Plug and Play feature.
Please note, this is not the recommended setup or usage of your lamp. We encourage you to connect your SkyView App and lamp to your Wi-Fi cloud connection, so that you can enjoy the immense features and benefits of our technology.
If you choose to use the SkyView 2 Pro Plug and Play feature, please note that it has functional differences compared to the standard Wi-Fi cloud connection:
- Power is required to maintain time. Time is provided when the SkyView App is active, in range, and your SkyView 2 Pro is powered. If power is cycled, time is lost. To reload, simply get the mobile device or tablet within Bluetooth range and start the SkyView App. The power button shown on the Main Screen will reflect the device state when the time has been set.
- Natural Sunrise will not update daily. Cloud connection is required to get updates to the Solar schedule.
- Schedule execution requires the lamp to be ON - Auto ON function does not work. These are driven by the cloud connection only.
- Firmware Updates are not Available. You must be connected to the cloud to have firmware updates pushed to the device.
How to enable the Plug and Play feature:
1. When adding your SkyView 2 Pro to the SkyView App, the ‘Skip and Connect over Bluetooth’ option is exposed – press the text to initiate this mode.
2. Once the device has been added, you will see a message pop up indicating a device needs to be activated (see below). This can be closed by selecting the ‘X’.
3. Now the device can be controlled when in bluetooth range of the Smartphone.
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Do I need a smartphone or a tablet to use SkyView?
SkyView™ requires the use of a smartphone or tablet to run the SkyView App for initial setup. Once you have used the app to go through initial setup, you can set it and forget it!
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How do I reset my SkyView™ lamp so that it can connect to Wi-Fi?
You can reset your SkyView™ lamp-app connection by ‘forgetting’ the SkyView™ device on the app and initiating setup from the beginning. To do this:
- From the SkyView app homescreen, select the device you want to unpair.
- Tap the the edit icon in the top right corner.
- Tap the edit icon next to "Device Details"
- Tap "Remove Device" at the bottom of the screen
Now you are ready to pair your lamp to your app.
5. Make sure your SkyView lamp is plugged in.
6. Press and hold down the dial for 10 seconds or until the lamp changes to a red pulsing light - this indicates the lamp is in pairing mode.
7. From your SkyView App homescreen, tap the plus sign in the top right corner of the screen.
8. Select "Add Device"
9. Place the phone next to the lamp so the app can detect the light.
10. Select the Wi-Fi network
10. Once the app finds the lamp, select the lamp for pairing. The light should change to daytime and the app will indicate successful pairing.
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How do I turn off/on the “Auto-On” feature?
'Auto-On' is designed to adjust your SkyView schedule to better fit your day-to-day.
You can add and remove 'Auto-On' for any or all days of the week. Sleeping in on weekends? You can remove the 'Auto-On' feature on these days. Turning off the light to go to bed early but want to wake up at sunrise? Turning on the feature for those days ensures that your SkyView light will wake you up gently at your set time in the morning.1. From the SkyView app home screen, select the device you want to adjust
2. Tap "Edit Schedule"
3. Tap the "settings" icon in the top right corner of the screen.
4. Slide the Auto ON function off/on for the current day
5. To add it to more days, use the back arrow to go back to the Edit Schedule screen
6. Tap on the "Copy schedule" to copy the current day schedule to other days
Learn More About the SKYVIEW App
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How to Find your SkyView Circadian light App Version.
To find what version your SkyView App is currently on, please use the following instructions.
- Open your SkyView App and select your SkyView device
- In the top right corner of your screen, Tap the “pencil” (edit) icon
- Next to "Device Details" tap the “pencil” (edit) icon
- Scroll to the bottom of your screen and select “Device Update”
- Here, your current version will be displayed.
- Please note, if you are not on the most recent version of the SkyView App, you will be prompted here to update your device