For a first-time setup of your SkyView™ lamp:
- Ensure your device running the SkyView App is connected to your Wi-Fi.
- On your device, if needed, turn your Wi-Fi service “off” and back “on” to refresh the device Wi-Fi connection.
- Next, ensure that the device running your SkyView App is Bluetooth enabled.
- Also be sure that the SkyView App is Bluetooth enabled in the device settings menu.
- Keep in mind, the device running your SkyView App must stay near your SkyView 2 lamp during the entire setup.
- Refresh the app by closing and reopening your SkyView App.
- If needed, reboot your Wi-Fi router to refresh all Wi-Fi connections.
If SkyView 2 was previously setup:
- Refresh your SkyView 2 connection to the Wi-Fi.
- Remove power from the lamp for 30 seconds.
- Plug the lamp back into power when the 30 seconds have expired.
- The lamp will reconnect to its assigned Wi-Fi device within 90 seconds.
- Refresh the app by closing and reopening your SkyView App.
- If needed, reboot your Wi-Fi router to refresh all Wi-Fi connections.
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